Terms and Conditions

Lilis Care > Terms and Conditions

Last updated: November 2025

These Terms & Conditions govern the use of the Lili’s Care Services website and related services.

By accessing our website or services, you agree to comply with these Terms & Conditions.

1. General

Lili’s Care Services provides disability support services under the National Disability Insurance Scheme (NDIS).
Your use of our website signifies your acceptance of these Terms.

2. Service Provision

All services are delivered according to:

  • NDIS Code of Conduct

  • NDIS Practice Standards

  • Individual Service Agreements

Service Scope, pricing, and schedules are outlined in your signed agreement.

3. Website Use

You agree not to:

  • Use our website for unlawful purposes

  • Copy or distribute content without permission

  • Introduce malicious code or interfere with site operations

4. Accuracy of Information

While we aim to keep information current, we do not guarantee completeness or accuracy. We may change content at any time without notice.

5. Intellectual Property

All website content (logo, text, graphics) is owned or licensed by Lili’s Care Services.
Users may not copy or reproduce content without permission.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or policies.

7. Limitation of Liability

To the extent allowed by law, Lili’s Care Services is not liable for damages arising from:

  • Use of our website

  • Service interruptions

  • External provider performance

8. Cancellation Policy

Participants must provide notice as outlined in their Service Agreement.
Fees may apply in accordance with NDIS Pricing Arrangements.

9. Personal Information

Your personal information is protected under our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of Sydney, Australia.